Privacy Policy

Last Updated: November 2025

At Luxora Clean, accessible from https://luxoraclean.ca, we respect and protect the privacy of our visitors and customers. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request a quote, or use our cleaning services.

1. Information We Collect

Personal Information: Name, phone number, email address, and address provided when you contact us, request a quote, or book a service.
Service Information: Details about your cleaning requirements and preferences.
Technical Data: IP address, browser type, device information, and cookies used to improve website performance.

2. How We Use Your Information

Provide and manage cleaning services
Respond to inquiries and send booking confirmations
Send appointment reminders and follow-ups
Send limited promotional offers (only to users who opted in)
Improve our services, communication, and website performance
Comply with applicable legal obligations

3. Email Communication & Marketing

By submitting any form or booking request on our website, you may receive service-related emails or updates. You will only receive marketing or promotional emails if you have explicitly opted in.

Each marketing email includes an unsubscribe link, allowing you to opt out at any time. We never sell, rent, or share your personal information or email address with any third parties for marketing purposes.

4. Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You may choose to disable cookies through your browser settings if you prefer.

5. Data Security

We use secure servers and encryption methods to protect your personal information from unauthorized access, disclosure, or alteration.

6. Sharing of Information

We may share limited information with trusted third-party providers (such as payment processors or website hosting services) solely to deliver our services efficiently. All such providers are required to handle your information securely and in compliance with privacy laws.

7. Your Rights

Request access to your personal data
Ask for correction or deletion of your data
Withdraw your consent to receive marketing emails

To exercise these rights, please contact us at inquiry@luxoraclean.ca.

8. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy policies or content of third-party sites.

9. Contact Us

If you have any questions about this Privacy Policy or how we manage your personal data, please contact:

Luxora Clean
📧 Email: inquiry@luxoraclean.ca
🌐 Website: https://luxoraclean.ca